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Privacy Policy

At BCI Mobility, we are committed to protecting your privacy both before and after the purchase process. We use the information we collect to process your medical equipment orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, billing and shipping addresses, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.

We may personalize your shopping experience by using your purchases to shape our recommendations about the products that might be of interest to you.

We may also use the information we collect to occasionally notify you about special offers we think you'll find valuable. If you would rather not receive this information, visit the registration page to change your preferences. Make sure to change your preferences for each account or e-mail address you have left with us.

When you provide your email address for the monthly newsletter, we will only use that email for the newsletter. The newsletter is emailed once a month. We will not sell or rent your email address to any third party. 

How does Medical Health Mobility protect customer information?

When you place orders we offer the use of a secure server. The information you provide to us is sent via a secure socket layer (SSL) transmission. Furthermore, all of this data is protected against unauthorized access and is stored with 128-bit encryption on our servers, the strongest industry standard encryption.

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to personalize our home page and for you to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Will Medical Health Mobility disclose the information it collects to outside parties?

Medical Health Mobility does not sell or rent your personal information to others. Medical Health Mobility may share your personally identifiable information with trusted third party vendors for the sole purpose of facilitating your order. For example, we provide your name, shipping address, phone number, and order information to our shipping carrier. We also may provide your name, billing address, and credit card information to the credit card processor that facilitates the transaction.

Unless otherwise required by law, or if pertinent to a judicial or governmental investigation, or as voluntarily released by you, your personally identifiable information is not shared with other organizations or persons, other than to organizations or persons assisting us in collecting, assembling or processing this information. 

In summary

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Medical Health Mobility possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others. If you never want to receive any announcements or special offers from us, visit the Your Account page to change your preferences. Remember to change your preferences for each of the e-mail accounts you have given us. Medical Health Mobility intends to strictly protect the security of your personal information. We will safeguard your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. This may include the use of encryption when collecting or transferring sensitive data such as credit card information.

-Treat your privacy very seriously and will adhere to this Privacy Policy
-Promote this Privacy Policy internally so all employees abide by it
-Keep this Privacy Policy accurate 

Your Consent

By using our Web site, you consent to the collection and use of this information by Medical Health Mobility. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.